Domestic Shipping Policy

Please read thoroughly to understand our shipping policies. Please understand that due to a high volume of customer orders, ground shipments could possibly be delayed during the extremely busy time frame of November through December.

Intro
Please read thoroughly to understand our shipping policies. Please understand that due to a high volume of customer orders, ground shipments could possibly be delayed during the extremely busy tim...
Tue, 1 Jun, 2021 at 12:26 PM
General Shipping Information
Packages are processed and shipped within approximately five business days of the order being placed. Delivery time may be delayed based on: how the product is shipped, if the product is back-ord...
Tue, 1 Jun, 2021 at 1:24 PM
APO or FPO Addresses
Unfortunately, we cannot ship any order to an APO or FPO address. Any order being shipped to one will be canceled.
Tue, 1 Jun, 2021 at 1:24 PM
Shipping Time Frame
Ground packages will be processed and shipped approximately one to five business days after payment is received. Item specific handling times will be visible on each product page. The handling t...
Tue, 1 Jun, 2021 at 1:24 PM
Standard Shipping Options
Ground to the lower 48 states: 2-7 business days
Tue, 1 Jun, 2021 at 1:24 PM
Express Shipping Options
3-day service to the lower 48 states: 3 business days 2-day service to the lower 48 states: 2 business days 1-day service to the lower 48 states: 1 business day
Tue, 1 Jun, 2021 at 1:24 PM
Requests to Alter Deliveries
We will do our best to accommodate your request via Support Ticket to update the shipping address. However, if your order has been processed and sent to the warehouse, we cannot guarantee that th...
Tue, 1 Jun, 2021 at 1:25 PM
For packages shipped via UPS
UPS offers shipping changes to be made through its My Choice program if a package is not already "out for delivery". More information can be found at UPS.com.
Tue, 1 Jun, 2021 at 1:25 PM
For packages shipped via USPS
For packages shipped via USPS USPS offers shipping changes to be made through its Package Intercept program if a package is not already "out for delivery". More information can be fou...
Tue, 1 Jun, 2021 at 12:29 PM
For orders shipped via freight
We will email you delivery instructions, and the freight company will also call to schedule your delivery. To streamline your delivery process, please provide a current phone number and email ad...
Tue, 1 Jun, 2021 at 1:25 PM
Packages Returned to Sender
Refused packages or packages that fail to deliver will not be re-shipped at Christmas.com's expense. Customers must contact Christmas.com to be advised of additional shipping charges. This mu...
Tue, 1 Jun, 2021 at 1:25 PM
How Do I Track My Order?
When your order ships you will receive a tracking number. Once you receive that email you can go to the carrier website and track your order.
Tue, 1 Jun, 2021 at 1:26 PM