If you opt for store credit instead of a refund, Christmas.com will email you a pre-paid return shipping label. If you're in need of a label please contact a Christmas.com representative. You will be responsible for printing out the label and taking the package to a UPS drop off location.

Note: Free return shipping is only available to the lower 48 states.

If you would prefer a refund back to the original payment method, you will be responsible for return shipping. You can ship your order back via the carrier of your choice. Please be sure to use a traceable method to ensure a safe and documented delivery. Original shipping charges are non-refundable. Refused order or orders Returned to Sender are subject to a return shipping fee and 15% restocking fee.