Christmas Decor Questions

Why does my wreath appear small?
Wreaths need to be fluffed and shaped to reach their full measured size. We package our wreaths tightly for your protection to ensure that they will not get damaged during transit. Click here ...
Tue, 1 Jun, 2021 at 1:46 PM
Why is part of my light strand not lighting?
Sometimes a section of your Christmas lights may not light up. If this happens, try some simple troubleshooting. Today’s light sets are made so that the remaining lights will work, even if one ...
Fri, 12 Aug, 2022 at 2:11 PM
The flocking is coming off of my flocked tree, wreath, or garland. Is it defective?
It is not defective. Flocking is a manufactured form of imitation snow that is sprayed onto the product. It is clearly visible and coats the tips and branches of a tree, wreath or garland. This ma...
Fri, 12 Aug, 2022 at 2:12 PM
Are there special installation procedures for Giant Everest trees and residential tower trees 12 foot and taller?
Yes, tower trees must be installed in accordance with applicable laws and regulations. Only a licensed electrician and rigger may perform the installation.
Fri, 12 Aug, 2022 at 2:12 PM