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Frequently Asked Questions
Payment & Refund Questions
What are my payment options?
When should I expect a refund on my returned order?
Will I be notified when my order ships?
Do you ship overnight (NDA)?
Do you ship to Canada?
Do you ship to the UK?
Products & Purchasing Questions
How do I learn about discounts, deals, and sales?
Do you offer wholesale pricing?
Why is the same item listed twice at two different prices?
Christmas Decor Questions
Why does my wreath appear small?
Why is there a section of my lights out on my strand of lights?
The flocking is coming off of my flocked tree, wreath, or garland. Is it defective?